Copyright 2004 ADVANCE INFOTECH INC. Website Designed, Owned and Maintained by Bhatia International Warehouse Locations: |
I purchased a mini split system from Kingersons after reading the instructions on their site explaining the steps I could perform to partially self-install and then hire a professional to make connections and evacuate and pressurize the system.
27 days after the system was placed in service the compressor and system board failed. The manufacturer YMGI explained that my warranty was void because my installer did not install the system 'from start to finish'.
I asked Kingersons to replace the obvious lemon unit. I called in several times and spoke with a rude, obnoxious 'service' person who accused me of fraud in making a replacement claim. Called me a liar when I told him I sent in my original install invoice along with my warranty card per the instructions on the warranty card. I kept trying to explain how Kingersons caused me to void the warranty and I expected Kingersons to make things right. Joshua would not listen, he would talk over and contradict me and then hang up the phone.
$4500 later I have a defective system. Even if Kingersons tried to pay for repair I would still have a repaired defective system with no warranty.
I am buying a replacement system from Ingrams and I recommend if you are considering an Hvac purchase that you consider them or another retailer before you allow Kingersons to rob you too.
They wrap it in bubble wraps and keep air bags on top of that. All is for free! They also have good carrier company. Once I bought from AC wholesalers and they shipped it via trucking company that did not deliver it in my area. In this way, kingersons.com is better than many other websites. Highly recommended to make purchases from them. I have been searching for a portable air conditioner since @2002, for the best buy for my needs. Hve checked many stores and online merchants, only to change my mind at the last minute. Once Kingersons.com popped up on my recent search, I read all they published re the product as well as other websites.